Last week delivery dah ke branch customer dah buat.. tak banyak tempat pun kali ni, Perlis, Kedah, Kelantan ngan Melaka.. Alhamdulillah.. semua berjalan lancar.. nak kejarkan & settlekan minggu ni punya hal pulak..
Nak cerita pasal baca buku pulak... sebenarnya aku ni agak skeptical kalau bab beli buku ni, pasal pada pendapat aku sesetengah penulis buku ni just buat buku pasal nak dapat duit.. jadi tajuk yang dia letak tu pun catchy, rupa yang chanteq, jadi orang pun tertarik nak beli.... bila baca isinya takla seberapa.. kadang-kadang nampak macam copy & paste tah daripada mana-mana... jadi, disebabkan aku ni tak pandai nak cari buku yang bagus, aku beli buku-buku yang well recomended by kengkawan, Audio CD atau yang buku murah yang aku rasa kalau kurang isi pun aku tak rugi. Jadi bila dah beli buku... bukakkan hati, niat nak dapatkan ilmu pengetahuan, dan... bacalah..
Aku target nak try baca buku at least 1 biji sebulan.. maklumlah aku ni bab baca membaca agak perlahan sikit.. jadi satu-satu buku tu mungkin aku perlu amik masa sebulan.. bulan ni aku dah abis baca satu buku yang sangat menarik, tajuknya "How to Win Friends & Influence People", versi bahasa Melayu pun aku ada perasan di MPH, jadi mungkin buku ni memang popular. Aku bukan nak menunjuk aku ni bagus sangat rajin baca buku ehh.. .. saja je nak share, bukan untuk orang lain tapi untuk aku sendiri gak.. bila-bila aku dah terlupa isi buku tu nanti aku refer balik dia punya isi penting dalam blog ni..
"How to Win Friends & Influence People"
Part One: Fundamental Techniques in Handling People
- Do not criticize, condemn or complaint
- Give honest & sincere appreciation
- Arouse in the other person an eager want.
Part two: Six ways to make people like you.
- Become genuinely interested in other people
- Smile
- Remember that a person name is to that person the sweetest and the most important sound in any language.
- Be a good listener. Encourage others to speak about themselves.
- Talk in term of other person's interest.
- Make other person feel important - and do it sincerely
Part three: How to win people to your way of thinking.
- The only way to get the best of an argument is to avoid it.
- Show respect for the other person's opinions. Never say, "You're wrong"
- If you are wrong, admit it quickly and emphatically
- Begin in friendly way.
- Get the other person saying "yes,yes" immediately.
- Let the other person do a great deal of the talking.
- Let the othet person feel thet the idea is his or hers
- Try honestly to see things from the other person's point of view.
- Be sympathetis with the other person ideas and desires.
- Apeal to the nobler motives.
- Dramatize your ideas.
- Throw down a challenge.
Part four: Be a leader; how to change people without giving offence or arousing resentment.
- Begin with praise and honest appreciation.
- Call attention to people's mistakes indirectly
- Talk about your own mistake before critizing teh other person.
- Ask questions instead of giving orders
- Let the other person save face.
- Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
- Make the other person happy about doing the thing you suggest.
buku ni amat menarik, dan aku rasa ada banyak interpersonal skill yang aku boleh apply base pada apa yang aku baca daripada buku ni.. harap banyak yang diri aku bole improve...
ok chou dulu....